K2 Careers Latest Opportunity: Client Services Consultant Stockholm or Malmö
K2 the Global Relocation Management and Global Mobility Advisory Services business is hiring for the position of Client Service Consultant to coordinate and manage international moves.
Based in either Stockholm or Malmö, as Client Services Consultant you will be responsible for managing the door-to-door relocation services for corporate assignees. The job role will require you to develop a relationship with K2 Corporate Mobility’s existing clients, proactively managing their international relocations in a fast-paced environment.
You will act as a point of contact for both assignees and HR contacts, and be accountable for shipping and destination services throughout individual relocations- presenting quotations, booking third party vendors, confirming schedules and retaining contact.
Initiate, manage and coordinate all services to be delivered. This includes, but is not limited to, the following:
- Household Goods
- Destination Services
- Expense Management
- Tenancy Management
- Departure programs
Assume responsibility and accountability ensuring all services are delivered in a timely manner and in compliance with company policies and guidelines. Close follow up until full case completion and support K2 global teams is essential to productive teamwork.
Ensure all files are setup in accordance to K2 policy and ASCENT is completed accurately and promptly where all information is recorded in a timely manner.
Aim at all times for high service delivery, at every client touch point, generating enthusiastically satisfied clients and uphold K2 values http://hubs.ly/H03ZYCj0 (K2 Aspire)
A Client Services Consultant (CSC) is a positive and enthusiastic team player; one confident of his/her knowledge and experienced in handling international moves on, contributing to the K2 culture.
To be successful in the role as a Client Services Consultant you'll have the following skills and experience:
- Outstanding communication skills and demonstrable customer service experience, in any industry. Good verbal and written language skills.
- A brilliant understanding of geography and cultures
- Outstanding organisational skills, meticulous and organised in your work experience,
- Ability to work proactively and independently managing multiple projects
- A keen eye for detail and commercial awareness
- A positive, team focused, ‘can-do’ attitude
- The ability to manage and resolve conflicts or high pressure situations
- Fluency in Swedish and English is essential, additional languages are beneficial
- High level working proficiency in all Microsoft office programs- especially excel
This is an amazing opportunity to work in one of the global mobility industry’s most compelling and unique brands that offers international organizations a better alternative to what they are used to.
Experience of working in either move management, relocation management, assignment management, immigration, or another similar industry beneficial.
Basic salary + commission and benefits.
How to apply
Please send a copy of your resume and a brief covering statement to firstname.lastname@example.org with “Client Services Consultant - Malmö” or "Client Services Consultant - Stockholm" in the subject line.
About K2 Corporate Mobility
K2 Corporate Mobility provides full support for HR, in-house mobility and employees going on assignment. K2 provides support packages for short term assignments, long term assignments, permanent transfers, group moves and domestic assignments.
K2 provides a single accountable point of contact for client mobility functions to manage the full range of global and domestic services required to support the transfer of their employees worldwide including; strategic advisory services, global assignment management, immigration, relocation management, home sale, move management, expense management and vendor management.
K2 serves every location worldwide via our regional mobility management hubs covering the United States, LatAm, Europe, Scandinavia, Middle East, Africa, Asia and Australia. Managing a global network of over 1,000 specialist approved partners.
K2 specialises in delivering an extraordinarily high standard of service on every assignment. Visit www.K2CorporateMobility.com